The Little Candle Shop offers a 7-day change of mind policy.  Should an item not be what you thought it would be then we shall happily offer you a credit on its return. Goods being returned must be authorised by our office so please contact us before returning any item.  ALL items being returned must be in AS NEW condition – unused and in original packaging.  In the case where an item is in sealed plastic it must be sealed and unopened on its return.

In the case of a faulty item it shall be replaced with an identical item for you as quickly as possible.

In the case where the item is not as described on our site we shall refund your money in full on receipt of the returned item.

We recommend return items be sent via a freight method with a tracking number. We are not responsible for returns damaged or lost in transit.